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Marketing & Patient Engagement Associate Eximia Clinical Research
Department: Marketing & Patient Engagement
Reports To: Marketing Manager
Classification: Full-Time
Location: [Remote/Hybrid/On-Site]
Position Summary: The Marketing & Patient Engagement Associate is responsible for developing and executing patient-facing and general marketing communications that support Eximia Clinical Research’s patient engagement, study enrollment, brand awareness, and community outreach initiatives. The position serves as a key content and campaign execution resource within the Marketing team, with particular emphasis on copywriting, email marketing, newsletters, database-wide SMS/text communications, general advertising content, patient engagement campaigns, and marketing collateral development. The ideal candidate is an excellent writer who can translate complex clinical research and healthcare information into clear, engaging, patient-friendly communications while maintaining accuracy, appropriate regulatory standards, and Eximia’s brand voice. This role works closely with the Marketing Manager, Digital Marketing Manager, Patient Enrollment Operations, and Site teams. Essential Responsibilities1. Copywriting & Content Development Develop clear, compelling, audience-appropriate copy for: Patient recruitment campaigns Email communicationsSMS/text campaigns NewslettersWebsite and landing-page content General advertisementsSocial media content Community outreach materials Flyers and brochures Patient educational materials Physician-facing communications Internal marketing materials Video and digital advertising scripts Adapt messaging based on audience, including patients, caregivers, physicians, community organizations, and other healthcare stakeholders. Maintain a consistent Eximia brand voice across communications.2. Patient Database Email Campaigns Coordinate and execute communications to Eximia’s patient database, including: Study opportunity announcements Therapeutic-area campaigns Patient re-engagement campaigns Seasonal campaigns Educational communications Company newsletters Community event invitations General research awareness campaigns Responsibilities include drafting content, coordinating appropriate audience segmentation, campaign scheduling, proofreading, testing, deployment, and post-campaign reporting.3. SMS/Text Messaging Campaigns Develop and coordinate patient database SMS campaigns supporting: New study opportunities Patient re-engagement Community events Research awareness Recruitment initiatives Other approved patient engagement programs Ensure communications follow established organizational policies regarding patient consent, opt-out requirements, privacy, and approved messaging practices.4. Newsletter Development Own the production process for recurring patient/community newsletters.
Responsibilities include:
  • Content calendar development
  • Topic identification
  • Copywriting and editing
  • Coordination of graphics
  • Internal content collection
  • ProofreadingDistributionBasic performance reporting
  • Develop content that helps maintain a long-term relationship between Eximia and individuals in its patient/community database—not simply communications related to currently enrolling studies.5. Advertising & Campaign Content
  • Develop creative concepts and copy for general patient recruitment and brand advertising, including:
  • Digital advertisementsSocial media advertisements
  • Print advertisements
  • Community advertising
  • FlyersPostersDirect mail
  • Radio scripts
  • Video scripts
  • Waiting-room materials
  • Site-specific campaigns6. Community & Local Site Marketing Support
  • Support the Marketing Manager and individual sites with:
  • Community events
  • Health fairs
  • Local partnerships
  • Community Ambassador initiatives
  • Physician outreach
  • Local advertising
  • Site-specific marketing materials
  • Develop reusable templates and toolkits that can be adapted across Eximia locations.8. Marketing Calendar & Campaign Coordination
  • Maintain an organized marketing communications calendar covering:
  • Email campaignsSMS campaigns
  • NewslettersSocial content
  • Study launches
  • Community initiatives
  • Seasonal campaigns
  • Corporate communications
  • Coordinate deadlines and approvals across relevant stakeholders.9. Campaign Measurement
  • In collaboration with the Digital Marketing Manager and Patient Enrollment Operations, track basic engagement metrics including:
  • Email open and click-through ratesSMS engagement
  • Unsubscribe/opt-out rates
  • Campaign responses
  • Leads generated
  • Patient inquiries
  • Database re-engagement
  • Campaign-to-screening/enrollment conversion where measurable
  • Use performance information to continuously improve messaging.
Qualifications: RequiredBachelor’s degree in marketing, Communications, Journalism, English, Public Relations, Healthcare Communications, or related field preferred.3-5 years of marketing, communications, copywriting, or content-development experience. Exceptional written English and editing skills. Demonstrated ability to write concise and engaging consumer-facing content. Experience developing email campaigns, newsletters, social content, or similar communications. Strong attention to detail. Ability to manage multiple campaigns simultaneously. Strong organizational and project-management skills. Preferred Experience in one or more of the following: Healthcare marketing Clinical research Pharmaceutical/life sciences Patient engagement Health systems Physician practices Digital health Healthcare advertising agency Experience communicating healthcare concepts to consumer audiences is particularly desirable.

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JOB OVERVIEW

Experience level

Senior

Location

Chapel Hill, NC

Occupation

Market Research Analysts and Marketing Specialists

Industry

Advertising Agencies

Posted

yesterday

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