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Medical Receptionist - Conway, FL

bluebird kids healthOrlando, FL

today

Occupations

Medical Secretaries and Administrative AssistantsReceptionists and Information ClerksPatient Representatives

Industries

Offices of PhysiciansAll Other Outpatient Care CentersAll Other Miscellaneous Ambulatory Health Care Services
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About the role

Front Desk Clerk Immediate Supervisor: Front Desk Supervisor
General Job Summary:
  • Primary responsibilities include greeting, checking in, and checking out patients.
  • Essential Job Responsibility: Checks in/out patients and manages patient flow
  • Updates patient tracking in EMR.Notifies patients of, and promotes the patient portal.
  • Verifies forms are filled out completely using online registration system. Reconciles forms if needed. Monitors completion of patient forms and ensures sufficient documentation prior to patients leaving office.
  • Maintains accuracy of patient demographic and insurance information by verifying this information at each patient encounter.
  • Scans insurance cards and driver's licenses as needed.
  • Schedules patient appointments within operational standards and documents appropriately.
  • Completes insurance verification up to 3 days prior to patients visit to determine coverage.
  • Collects copays, deductibles, coinsurance and past due balances prior to the patient being seen.
  • Scans documents.
  • Monitors Front Desk buckets and works appointment ticklers to schedule/reschedule appointments.
  • Keeps Front Desk and Waiting Room clean and sanitized per practice standards.
  • Answers the telephone in a warm, friendly manner.
  • Maintains patient confidentiality in compliance with HIPAA standards.
  • Performs other duties as assigned.
Education: High school diploma or equivalent
Experience: Pediatric front office experience preferred
Knowledge: Knowledge of medical terminology Basic computer operations and EMR
Skills: Excellent customer service skills
Excellent telephone etiquette Task-oriented, strong organizational skills, ability to multitask Excellent interpersonal skills, including friendliness, empathy, patience, kindness, politeness and helpfulness Abilities: Ability to work independently and as part of a team with a strong sense of focus Strong attention to detail
Work Environment: Combination of medical office and exam rooms. Frequent exposure to communicable diseases (including COVID-19), biohazards, and other conditions common in clinical settings.
Mental/Physical Requirements: Variety of walking, standing, sitting, bending, twisting, and reaching. Occasional need to lift/carry/move up to 50 pounds of equipment. Management of high-paced patient flow and related stressors.

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JOB OVERVIEW

Experience level

Junior

Location

Orlando, FL

Occupation

Medical Secretaries and Administrative Assistants

Industry

Offices of Physicians

Posted

today

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