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Customer Service Rep Remote Appointment Setter Independent Contractor

mister sparky greater philadelphia vba crest holdingsCoatesville, PA

8 days ago

Occupations

Customer Service RepresentativesSales Representatives of Services, Except Advertising, Insurance, Financial Services, and TravelSales and Related Workers, All Other

Industries

Telemarketing Bureaus and Other Contact CentersElectrical Contractors and Other Wiring Installation ContractorsAll Other Specialty Trade Contractors

$10

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About the role

Remote Appointment Setter (Independent Contractor) Earn Based on Results – Work From HomeMister Sparky Electric of PA is seeking a reliable, professional Appointment Setter to help convert inbound leads into booked electrical service appointments. This is a remote independent contractor position. You will contact homeowners, respond to leads, schedule appointments, confirm appointments, and help ensure a great customer experience. Compensation Performance-Based Compensation:$10 per qualified appointment booked$10 when the appointment is completed$5 when the customer leaves a Google review$5 when a membership is sold Monthly performance bonuses may be available.
Responsibilities:
  • Call new inbound leads immediately
  • Respond to web forms and missed calls
  • Contact leads from Google, Angi, Thumbtack, referrals, and website inquiries
  • Confirm upcoming appointments
  • Reschedule canceled appointments
  • Follow up on unsold estimates
  • Request Google reviews after completed jobs
  • Maintain detailed notes in company systems
Requirements:
  • Excellent spoken and written English
  • Professional phone presence
  • Reliable high-speed internet
  • Quiet home office
  • Ability to work during U.S. Eastern Time business hours
  • Experience in customer service, appointment setting, dispatching, sales support, or call centers preferred
What Success Looks Like:
  • Fast response times
  • High booking rates
  • Low cancellation rates
  • Positive customer interactions
  • Consistent follow-upIncreased Google reviews
  • Qualified Appointment Requirements
  • To qualify for compensation, appointments must:
  • Client must be located within our service area
  • Include a valid phone number and address
  • Be scheduled in company software
  • Not be duplicate leads
  • Not be spam or solicitation calls
  • Remain scheduled through the appointment date
  • Application Requirements
  • Please provide:
  • Resume60-second voice introduction
  • Internet speed screenshot
  • Description of previous appointment setting or customer service experience
Availability in U.S. Eastern TimeWe are looking for someone who is organized, responsive, positive, and motivated by performance-based earnings. This is a remote position.

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JOB OVERVIEW

Salary

$10

Experience level

Junior

Location

Coatesville, PA

Occupation

Customer Service Representatives

Industry

Telemarketing Bureaus and Other Contact Centers

Posted

8 days ago

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