Patient Care Manager-NICU

Department Overview: Our neonatal program is the largest in the Midwest. We provide the full scope of care for infants needing intensive care. At the neonatal intensive care unit (NICU) at Children's Minnesota St. Paul Campus, our inter-disciplinary team of over 500 professionals is dedicated to the care of babies born prematurely, those with birth defects, genetic disorders, medical disorders and any baby needing surgery. We care for babies requiring complex care, including hemodynamic monitoring, critical medication management, and maintenance of systemic perfusion and management of organ failure. We are a part of the Mother Baby Center in St. Paul at United Hospital which includes high-risk delivery services. The Children's St. Paul NICU is a 62-bed unit providing level 2 and level 3 neonatal care, which allows for continuity of care from admission to discharge. Our team balances a highly technical skill set with a family-centered approach. We rely on teamwork, with open and respectful communication, and promote an environment that encourages learning and professional growth. Our team is committed to providing excellent care to our patients and families.

Position Summary: The patient care manager (PCM) has overall responsibility for ensuring that services and programs provided through their assigned department/unit is child and family focused, clinically appropriate, operationally efficient, and achieves effective patient outcomes. The PCM will directly manage RN staff and assist in leadership of clinical support staff.