Miami Office Assistant (Miami)

Compensation: Negotiable based on experience and scope of responsibilities

Location: On-site — Downtown Miami, Florida

What you'll do: Receive, inspect, and organize product samples from manufacturers worldwide. Prepare and ship product samples using carriers such as UPS, DHL, and FedEx. Pick up product samples from nearby restaurants as needed. Maintain accurate sample inventory records and tracking systems. Coordinate outbound sample shipments to customers and prospective clients. Communicate with clients regarding shipment status, delivery updates, and follow-ups. Collaborate closely with the Business Development, Sourcing, Pricing, and Product Development teams. Identify opportunities to improve workflows and operational processes as our U.S. operations continue to grow.

What We're Looking For: Previous experience in logistics, quality assurance, product development, or client coordination is preferred. Experience in sales, cold calling, account management, or related customer-facing roles is a plus. Excellent verbal and written English communication skills. Professional demeanor with strong interpersonal and customer service skills. Excellent organizational, multitasking, and time-management abilities. Ability to work effectively in a fast-paced, growing environment. Proficiency in Microsoft Office or Google Workspace. A proactive mindset, strong attention to detail, and a willingness to take ownership of tasks.