Senior Resolution Team Lead - Client Retention
bank of americaPennington, AL
yesterday
Occupations
First-Line Supervisors of Office and Administrative Support WorkersFirst-Line Supervisors of Mechanics, Installers, and RepairersFirst-Line Supervisors of Personal Service WorkersIndustries
Other Activities Related to Credit IntermediationSavings Institutions and Other Depository Credit IntermediationCommercial BankingAbout the role
Bank of America is seeking a Senior Resolution Team Manager to lead a team of Senior Resolution Managers focused on client retention and associate development. The role emphasizes coaching, strategic partnership, and performance leadership to drive client advocacy and outcomes.
The position centers on developing leaders, managing escalated cases, and aligning with frontline leaders to improve retention and service excellence across the organization.
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JOB OVERVIEW
Experience level
Senior
Location
Pennington, AL
Occupation
First-Line Supervisors of Office and Administrative Support Workers
Industry
Other Activities Related to Credit Intermediation
Posted
yesterday
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