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About the role

This position supports the oversight of delegated authority programs by leading due diligence efforts, tracking performance, and implementing improvements to maintain high underwriting standards. Working closely with senior program leadership, this individual serves as the primary liaison for MGA/MGU partners and ensures alignment with internal underwriting expectations across the surplus lines space. The role plays a critical part in supporting partnerships with specialty underwriters and risk-capital providers in a data-driven, niche-risk environment. Key Functions: Lead the end-to-end due diligence process for evaluating prospective MGA/MGU partnerships. Manage the full diligence workflow from initial review through program launch. Partner with cross-functional teams to complete in-depth assessments of potential program partners. Maintain documentation, timelines, and deliverables throughout the evaluation process. Present diligence findings and recommendations to senior decision-makers. Develop structured implementation plans following approval. Oversee launch activities to ensure seamless transition into program management. Create onboarding materials and standardized resources for new program partners. Track and report on program KPIs for assigned portfolios. Analyze data trends and prepare recurring performance reports. Conduct portfolio-level analytics using advanced tools and techniques. Build data visualization dashboards to support ongoing performance monitoring. Identify emerging trends in underwriting results to support proactive adjustments. Support analysis of program performance and assist with reporting needs. Ensure adherence to underwriting guidelines and delegated authority standards. Utilize predictive analytics to identify early indicators of performance shifts. Prepare financial reports at the program level and monitor profitability metrics. Assist in building financial projections and scenario analyses. Coordinate audit activities with MGA/MGU partners and internal stakeholders. Track audit findings and follow-up actions to ensure timely remediation. Support the renewal cycle by reviewing terms, updating due diligence items, and coordinating internally. Serve as the primary point of contact for MGA/MGU partners across the U.S.Collaborate with internal teams to ensure smooth operations and consistent program execution. Coordinate with claims leaders on loss trends and mitigation strategies. Work with underwriting teams on guideline adjustments and performance improvements. Engage with TPAs and other service providers to ensure alignment on program expectations. Prepare materials and presentations for review by senior management. Experience and Knowledge 7+ years in program management or portfolio underwriting within the U.S. surplus lines market. Strong grasp of portfolio management and underwriting analytics. Proven ability to manage and improve performance across delegated authority programs. Experience with MGA/MGU operations and oversight. Background in project management, particularly within due diligence or implementation cycles. Advanced analytical capability with comfort working through complex datasets. Familiarity with non-admitted carrier operations (preferred).Knowledge of multiple surplus lines classes (preferred).Experience with portfolio modeling and optimization (preferred).Background in technical underwriting or actuarial-adjacent analysis (preferred).
Qualifications: Bachelor’s degree in Business, Insurance, Risk Management, or related discipline. Professional designations such as CPCU or ARM (preferred).Project management certification (preferred).

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JOB OVERVIEW

Experience level

Senior

Location

Columbia, MO

Occupation

Insurance Underwriters

Industry

All Other Insurance Related Activities

Posted

today

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