Director, Client Experience & Fraud Risk Strategy

A leading financial services firm seeks a Director on the Retail Client Experience team to lead high-impact initiatives at the intersection of client experience and risk management. This high visibility leadership role requires strong judgment and the ability to drive alignment among various stakeholders. Responsibilities include leading strategic initiatives, advocating for clients, and managing a team. A Bachelor's degree and proven experience in strategy or client leadership within regulated environments are essential. Competitive benefits and hybrid work environment offered.