Full-Time Call Center Representative
anserfoneMemphis, TN
Full-Time Call Center Representative
anserfoneMemphis, TN
9 days ago
Occupations
Customer Service RepresentativesReceptionists and Information ClerksOffice Clerks, GeneralIndustries
Telemarketing Bureaus and Other Contact CentersTelephone Answering ServicesAll Other Business Support ServicesAbout the role
Full-Time Call Center Representative At Anserfone, we pride ourselves on building a supportive, collaborative, and people-first workplace. We provide exceptional call-handling and customer support services to a diverse portfolio of clients, ranging from medical practices and property managers to professional agencies. If you're a clear, empathetic communicator who enjoys a fast-paced setting and helping others, we'd love to have you on our team! No previous experience needed as we provide fully paid training starting on day one to set you up for success.
Key Responsibilities:
Provide warm, professional, and empathetic assistance to callers in a high-volume environment.
Gather, verify, and route caller information accurately to the appropriate clients.
Enter caller details into our software quickly and with strong attention to detail.
Consistently hit core performance goals, including schedule adherence, average handling times, and quality assurance standards.
Qualifications:
Friendly, polished, and articulate phone presentation.
Excellent verbal and written English communication (including proper grammar and spelling).Basic computer literacy in a Windows environment.
Minimum typing speed of 35 WPM.Strong work ethic, reliable attendance, and a commitment to quality service.
Flexibility to work one weekend day per week and assigned holidays.
Perks & Benefits:
- Employee Stock Ownership Plan (ESOP)
- Comprehensive Medical, Dental, and Vision coverage 401(k) with company matching
- Life Insurance
- Paid Time Off (PTO)
Anserfone is an Equal Opportunity Employer.
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JOB OVERVIEW
Experience level
Junior
Location
Memphis, TN
Occupation
Customer Service Representatives
Industry
Telemarketing Bureaus and Other Contact Centers
Posted
9 days ago
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