Systems Administrator

Systems Administrator The Systems Administrator is responsible for the administration, maintenance, troubleshooting, and performance optimization of all IT systems, servers, network equipment, and end-user devices. Operating independently without direct daily supervision, the Systems Administrator must be highly self-motivated, proactive, and committed to maintaining the security, integrity, and performance of the organization's critical systems within the Tribal Gaming environment. This role supports enterprise infrastructure, ensures system resilience, and provides technical assistance to staff, while safeguarding compliance with internal policies and regulatory requirements. Essential duties and responsibilities include administering, monitoring, and maintaining physical and virtual servers, storage arrays, network devices, and backup systems; installing, configuring, troubleshooting, and upgrading hardware and software; managing Microsoft Active Directory, Group Policies, user accounts, email, DNS, DHCP, file shares, and related infrastructure; implementing and monitoring system security measures; providing Tier 2/3 desktop and application support; configuring and troubleshooting LAN/WAN connectivity; performing regular system performance checks; supporting and maintaining surveillance systems, physical access control systems, and related infrastructure; administering and troubleshooting card programming systems, fingerprint scanning systems, and other departmental systems; assisting with network design, cabling infrastructure projects, hardware installations, and building pulls; coordinating and communicating with external vendors to escalate and resolve issues; leading system upgrades, migrations, and hardware refresh initiatives; ensuring compliance with Tribal Gaming regulatory standards, cybersecurity best practices, and internal IT policies; maintaining confidentiality and ensuring data protection across all IT operations; documenting all IT tasks using iViewTM iTrak® or other designated tracking systems; participating in after-hours support, on-call rotations, and critical incident responses as needed; and performing other related duties as assigned. Qualifications include a minimum of an Associate's Degree in Computer Science, Information Technology, or related field; or equivalent combination of education and four years of professional experience. Professional certifications are preferred. Minimum three years of progressive experience in IT systems administration, desktop support, and network management are required. Strong proficiency with Microsoft Windows Server environments, Active Directory, VMware or Hyper-V virtualization, Microsoft Office applications, and backup technologies is necessary. Knowledge of Cisco networking equipment and Windows-based networking principles is also required. Strong technical troubleshooting, analytical, and organizational skills are essential. Ability to work independently, prioritize tasks, and meet deadlines without direct supervision is required. Excellent interpersonal, written, and verbal communication skills are necessary. High attention to detail and commitment to producing accurate, thorough work are required. Must maintain a professional appearance and demeanor at all times. Must maintain strict confidentiality regarding all organizational, gaming, and personnel information. Must be able to pass a prescreening test. BS/BA Degree in Computer Science is strongly preferred or equivalent combination of education and experience is required. Industry-recognized certifications are preferred. Ongoing technical training and professional development are encouraged. Physical, intellectual, and environmental demands include the ability to maneuver in all areas of the property including data closets, server rooms, and administrative offices; the ability to lift, carry, push, and pull up to 50 pounds regularly; the ability to work from ladders, lifts, or heights up to 35 feet; the ability to possess manual dexterity to operate computer hardware, hand tools, and testing equipment; the ability to bend, reach, kneel, stoop, and climb; the ability to sit, stand, or walk for extended periods of time; the ability to tolerate areas containing secondary smoke; the ability to possess clear vision and hearing and respond to auditory and visual cues; and the ability to work calmly, professionally, and effectively under pressure in a fast-paced environment. Licenses, certificates, and registrations include a valid driver's license with an acceptable driving record as determined by the Tribe's insurance carrier and the ability to obtain and maintain a gaming license from the Dry Creek Gaming Commission. Work environment includes a fast-paced, highly dynamic environment within a Tribal Gaming facility; flexibility to work varying shifts, weekends, holidays, and on-call hours as required; the ability to manage multiple priorities while maintaining attention to detail and quality; and professionalism and courtesy in interactions with diverse groups of employees and guests. A pre-employment drug test, fingerprinting, and background check are required. Tribal and Indian Preference is applied under the Indian Self-Determination and Education Assistance Act (25 U.S.C. § 450e (b)), and preference is given to qualified applicants who are enrolled members of a federally recognized Indian tribe or band. The Dry Creek Rancheria reserves the right to require applicants claiming to be American Indian or Alaskan Native a copy of their Certificate of Tribal Enrollment or Certificate of Degree of Indian or Alaska Native Blood (CDIB) card.