About the role

Vivo Aquatics seeks an Aquatic Technical Support Manager to lead the technical support team, overseeing case management, workflows, and escalation processes. Partner with Product, Sales, and Engineering to ensure customer feedback informs product direction and strengthens client relationships.
Requirements include: 5+ years in commercial aquatics, 3+ years of management, CPO license within 90 days, and strong CRM/Help Desk experience.

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JOB OVERVIEW

Experience level

Senior

Location

Brooklyn, NY

Occupation

First-Line Supervisors of Mechanics, Installers, and Repairers

Industry

Water Supply and Irrigation Systems

Posted

yesterday

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