About the role

Fraud Analyst Capitex is a specialist Financial Crime Compliance talent provider. We are building a fraud operations team for a 6-month staffing engagement with a leading Kuwaiti bank's 24/7 digital fraud operations function. We are hiring four L1 Fraud Analysts for a fixed 2-month, fully remote engagement providing overnight fraud monitoring coverage for the bank's 24/7 digital fraud operations function. We want to be straightforward about the shape of this role: it is a defined 2-month term covering the night shift on Kuwait time. Extension is possible if the client's coverage model evolves, but is not guaranteed and should not be assumed. It is an excellent fit if you want intensive, real fraud operations experience with a Gulf bank on a clearly defined commitment. You will be the first line of the bank's overnight fraud defence: monitoring the real-time alert queue, triaging and dispositioning alerts within SLA, and escalating anything complex or high-risk to the L2 analyst and senior investigator. You will work under the bank's direction as part of a Capitex-provided team. Monitor and work the real-time fraud alert queue across digital banking, cards and payments during night-shift hours (Kuwait time).Triage alerts using defined playbooks: verify activity, contact-strategy actions where applicable, disposition as genuine, fraud or refer. Escalate complex, high-value or pattern-linked cases to L2 with a clear, complete handover narrative. Meet alert-handling SLAs and quality standards, and keep case records accurate and complete. Flag recurring false positives and emerging patterns to the team's data analyst. Hand over cleanly at shift end to ensure 24/7 continuity.

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JOB OVERVIEW

Experience level

Mid

Location

Denver, CO

Occupation

Fraud Examiners, Investigators and Analysts

Industry

Temporary Help Services

Posted

yesterday

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