Baker & Customer Experience Team Member

Job Description: Join Our Team at Ali’s Cookies Emory!

Are you someone who loves working with people, enjoys being creative, and takes pride in quality? We’re looking for a reliable, positive, and detail-oriented team member to join our growing cookie shop! This role is a mix of baking, decorating, and customer service — perfect for someone who enjoys both hands-on work and interacting with customers.

Prepare and decorate custom cookie cakes (get creative!) Provide friendly, welcoming, and professional customer service Take and fulfill in-store, phone, and online orders (DoorDash, Uber Eats, ChowNow) Answer phone calls and assist customers with orders and questions Keep the store clean, organized, and fully stocked at all times Help monitor inventory and communicate when supplies are low

Someone who is responsible, reliable, and punctual Ability to multitask and stay organized in a fast-paced environment Attention to detail, especially with decorating and presentation Team player with good communication skills Previous experience is a plus, but not required — we’re happy to train the right person!

Flexible scheduling Opportunities to grow with the business Generous employee discount on all cookies and treats If you’re passionate about great food, great service, and being part of a positive team — we’d love to meet you!