Automotive Service Advisor
delaware tire centersDover, DE
Automotive Service Advisor
delaware tire centersDover, DE
16 days ago
Occupations
Automotive Service Technicians and MechanicsAutomotive and Watercraft Service AttendantsCustomer Service RepresentativesIndustries
All Other Automotive Repair and MaintenanceGeneral Automotive RepairAutomotive Oil Change and Lubrication ShopsAbout the role
Service Advisor Get ready for your best career experience! Delaware Tire Centers is a group of family owned automotive service centers in Delaware and Maryland. We have been in business since 1968 serving the Delmarva area. We are seeking an enthusiastic, friendly, customer service oriented Service Advisor with excellent interpersonal and communication skills. Our service advisors are the first communication the customer has with the business and provides the initial customer impression. Additionally, you will act as the liaison between the customer and the technicians ensuring the customers needs and expectations are met. Estimating repairs and ordering parts accurately are essential responsibilities of this position.
Job Responsibilities:
Advising current and potential customers about their service needs Answering phones Providing superior and prompt customer service Preparing necessary sales and service documentation Helping to maintain cleanliness and organization on the sales floor and customer waiting area
Job Qualifications:
Strong, interpersonal, communication and phone skills Basic computer knowledge and experience Prior tire and auto experience is a plus Will train the details of this position Valid driver's licenseASE certification is a plus Prior experience with All Data is helpful
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JOB OVERVIEW
Experience level
Junior
Location
Dover, DE
Occupation
Automotive Service Technicians and Mechanics
Industry
All Other Automotive Repair and Maintenance
Posted
16 days ago
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