Full-Time Center Associate

RESPONSIBILITIES: Delivers outstanding customer service to walk-in customers and telephone inquiries Practices strong listening and communication skills with customers, team members, and leadership Takes ownership of customer needs and provides appropriate solutions Identifies opportunities to recommend additional products, services, upgrades, and best-value options Uses a consultative sales approach rather than simply processing transactions Learns all products, services, procedures, equipment, and software quickly Takes initiative and completes responsibilities without requiring constant direction Follows through on assigned tasks and communicates progress or concerns to management Operates equipment, software, and point-of-sale devices accurately and confidently Maintains a clean, organized, professional, and safe working environment Supports team members and adapts to changing store and customer needs Demonstrates dependable attendance, punctuality, professionalism, and accountability Performs other duties as assignedQUALIFICATIONSHigh school diploma or GED required Previous customer service, retail, hospitality, and/or sales experience preferred Experience with upselling, cross-selling, or recommending products and services preferred Strong computer skills, including Microsoft Office and Adobe Suites Strong verbal, written, phone, spelling, and math skills Friendly, confident, professional, and comfortable interacting with customers Sales-oriented and able to confidently explain the value of products and services Fast learner who can retain training and quickly learn new systems and procedures Proactive, self-motivated, and able to work without constant supervision Prompt, reliable, responsible, and accountable Able to work effectively independently and as part of a team Interested in long-term employment and growth within the organization Able to lift 50+ pounds