Host
modern mexican restaurantsNew York, NY
About the role
Job Description:
Lead HostWe are seeking a dynamic and personable Lead Host to join our hospitality team. The ideal candidate will be the welcoming face of our establishment, ensuring guests have a memorable experience from the moment they arrive. This role offers an exciting opportunity to lead our front-of-house operations and contribute to a positive, guest-focused environment.
Key Responsibilities:
- Greet and welcome guests warmly, providing exceptional customer service
- Manage reservation bookings and seating arrangements efficiently
- Lead and supervise the host team, ensuring smooth daily operations
- Address guest inquiries, concerns, and special requests promptly and professionally
- Coordinate with the service staff to optimize guest flow and satisfaction
- Maintain cleanliness and organization of the host station and waiting areas
- Assist in training and mentoring new team members
- Uphold company standards and policies to ensure a high-quality guest experience
Skills and Qualifications:
- Proven experience in a hospitality or customer service role, preferably in a leadership capacity
- Excellent interpersonal and communication skills
- Strong organizational and multitasking abilities
- Ability to lead and motivate a team
- Professional appearance and demeanor
- Flexibility to work evenings, weekends, and holidays as needed
- Knowledge of reservation systems and POS software is a plus
- Positive attitude and problem-solving skills
Join our vibrant team where guest satisfaction is our top priority. We offer opportunities for growth, a collaborative work environment, and competitive benefits. If you are passionate about hospitality and leading a team to deliver outstanding service, we look forward to your application.
Requirements:
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JOB OVERVIEW
Experience level
Mid
Location
New York, NY
Occupation
Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop
Industry
Full-Service Restaurants
Posted
today
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