Assistant Director of Service Delivery
virtual vocationsDenver, CO
Assistant Director of Service Delivery
virtual vocationsDenver, CO
today
Occupations
General and Operations ManagersProject Management SpecialistsAdministrative Services ManagersIndustries
Administrative Management and General Management Consulting ServicesOther Management Consulting ServicesProcess, Physical Distribution, and Logistics Consulting ServicesAbout the role
Serving as the primary liaison for offshore subcontractor partners, the remote Assistant Director of Service Delivery will manage relationships, ensure service delivery excellence, and drive performance improvements in a full-time capacity.
Key responsibilities:
Build and maintain strong relationships with offshore subcontractor partners, ensuring timely issue resolution
Provide leadership to offshore teams by establishing priorities and performance expectations for consistent delivery outcomes
Manage partner performance through KPIs/SLAs, analyzing data, and implementing corrective action plans
Required qualifications:
Bachelor's degree preferred
PMP (Project Management Professional) certification preferred
3-4 years of experience working with a global customer or partner required
6-8 years of experience in a Revenue Cycle Management environment
Background in Revenue Cycle Management strongly preferred
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JOB OVERVIEW
Experience level
Lead
Location
Denver, CO
Occupation
General and Operations Managers
Industry
Administrative Management and General Management Consulting Services
Posted
today
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