Service Assurance Agent

federal expressPalouse, WA

yesterday

Occupations

Cargo and Freight Agents Shipping, Receiving, and Inventory Clerks Postal Service Mail Sorters, Processors, and Processing Machine Operators

Industries

Freight Transportation Arrangement All Other Support Activities for Transportation Electronic and Precision Equipment Repair and Maintenance

$21.28 / hour

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About the role

Focuses on root cause analysis to improve service, provides feedback to management, offers solutions and actions to solve operational problems. Promotes and supports the service assurance network and quality improvement process in all facets of the operations. Provides inventory tracking, deployment, maintenance support for devices, equipment and software. Performs other duties as assigned. High school diploma/GED Eighteen (18) months Fed Ex experience. Ability to complete all basic and re currency training. Knowledge of Fed Ex operations features of service. Knowledge of mainframe and web-based applications, i.e. Cosmos, GNSL, FAMIS, IMS, TSO, CMS, etc. Must be proficient with PC applications including word processing, spreadsheets, databases and graphics.

Preferred Qualifications: Pay Transparency:

Pay: Starting Wage is $21.28 / hour

Additional Details: Monday through Friday from 6:30 AM to 3 PMFederal Express Corporation is an Equal Opportunity Employer including, Vets/Disability. Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com. Applicants have rights under Federal Employment Laws: Know Your Rights Pay Transparency Family and Medical Leave Act (FMLA)Employee Polygraph Protection ActE-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: E-Verify Notice (bilingual)Right to Work Notice (English) / (Spanish)

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JOB OVERVIEW

Salary

$21.28 / hour

Experience level

Junior

Location

Palouse, WA

Occupation

Cargo and Freight Agents

Industry

Freight Transportation Arrangement

Posted

yesterday

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