Market Operations Associate

Market Operations AssociateThe role of the Market Operations Associate is to be the day-to-day steward for a client's media and communications needs. The Associate is required to develop strong knowledge of the client's business and apply their understanding of media and consumer behavior to help deliver the client's objectives. The Associate will work closely with the Market Operations Supervisor in the development and communication of all media and communication :Contribute to Latin American planning and buying for specific client(s) and brands.Manage day-to-day work assigned, including:Complete all required agency training programs, including courses provided by managers, vendors, and online platforms, covering media, research, billing processes, and professional skill development, with a focus on emerging areas such as AI tools and technologiesMaster the full-range of media systems required for the role, including planning and billing.Evidence strong understanding of media planning and buying fundamentals, including terminology and mathematical formulas, required to planning and buying of offline and digital mediaMaintain and manage assigned projects and manage internal team communication on timely/consistent basisDemonstrate proficiency with a client's media planning and billing processes and maintain positive relationships with vendors and co-workers who support the media billing function (e.g. internal accounting and vendor sales departments)Maximize the use of agency resources to tools to gather and analyze research to support recommendationsDemonstrate initiative by identifying ways to improve the work productServe as a primary point of contact for client's (Associate Brand Manager level) day-to-day requestsWork in partnership with our local operations, as needed, to deliver against client needsSupport local teams by helping to answer their questions and by sharing best practices and cases studies from other marketsEnsure that client relationships continue to be strengthened by the quality of deliverables and client satisfaction with the work.Learn the agency's scope-of-work required by the client and understand how the Media Associate role contributes to the expected deliverables.Understand the metrics in annual agency evaluations and the action plans in place to improve performanceMaintain an in-depth knowledge of a client's business, both from a current situation and historical perspectiveActively listen to clients and help identify opportunitiesDeliver consistent high-quality workBe recognized as a source of information for clients particularly related to the daily stewardship of their media budgets.Develop a strong understanding of media research resources, including its capabilities and limitationsConsistently able to articulate company and group mission as well as group goals and individual goals.Embody the agency's values in work and collaborative effortsEnsure participation in every step of the performance assessment processQualifications:Bachelor's degree from a four-year college or universityOne year of media/communications planning experience (Beneficial but not mandatory)Excellent written and verbal communication skillsAbility to actively participate and eventually lead telephone and Virtual meetingsBilingual, English and SpanishProficiency in Microsoft Office Suite, including PowerPoint, Excel, and Word.Ability to prioritize and organize projects for self to meet internal and external deadlinesDigitally savvy; an active internet and mobile userDemonstrate initiative and desire for learning, with ongoing interest in understanding emerging trends in media, marketing and communicationsCollaborative approach and willingness to contribute to teamworkDemonstrate leadership skills and growth potential for future supervisory rolesAdditional information:Our Publicis Groupe motto \"Viva La Différence\" means we're better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent. Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off. If you require accommodation or assistance with the application or onboarding process specifically, please contact . All your information will be kept confidential according to EEO guidelines.