UAV Ground Support Crew Member
matternetLos Angeles, CA
UAV Ground Support Crew Member
matternetLos Angeles, CA
yesterday
Occupations
Light Truck DriversCouriers and MessengersAerospace Engineering and Operations Technologists and TechniciansIndustries
Other Support Activities for Air TransportationAircraft ManufacturingOther Airport OperationsAbout the role
Ground Support Crew Member Matternet is building the future of delivery with autonomous drone networks that move critical goods faster, cleaner, and at lower cost. We work with partners across healthcare, logistics, food, and retail to deliver everything from medical items to everyday essentials, safely and reliably. As a Ground Support Crew Member, you keep the network running. You will be based in Northridge, working across our active delivery sites, preparing aircraft, loading orders, and acting as the link between our part 135 Operations Partner and the restaurants and shops our drones fly for. This is a hands-on, field-based role with real responsibility from day one. Your shift starts before the first flight. You inspect the aircraft, verify equipment, and communicate with the remote ops center to begin the day. When an order comes in from a partner restaurant or shop, you make it happen and see the flight off.
In this role, you will:
- Support the launch of new operations sites, including onboarding new customers and enrolling them in our delivery program
- Conduct pre- and post-flight aircraft inspections per approved procedures; maintain accurate airworthiness and maintenance records
- Prepare and load payloads for each flight; verify order accuracy and packaging integrity at the point of handoff from merchant partners
- Operate and service ground equipment and charging systems
- Act as the on-site liaison between remote operations center and partner restaurants and shops, coordinating flight schedules, communicating delays, and resolving ground-level issues in real time
- Troubleshoot and document mechanical and electrical discrepancies; escalate faults through the proper maintenance release process
- Enforce site safety protocols, manage non-crew personnel around the aircraft, and report occurrences through Safety Management System
- Complete Operator certification and all required recurrent training to maintain active status
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JOB OVERVIEW
Experience level
Junior
Location
Los Angeles, CA
Occupation
Light Truck Drivers
Industry
Other Support Activities for Air Transportation
Posted
yesterday
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