Assistant General Manager-Broward

What You'll Do: Lead by example and uphold customer service standards to ensure every member and guest has an exceptional experience. Train and develop team members to meet sales, service, and operational goals while maintaining You Fit's high standards. Support membership sales and personal training growth by educating members on available services and ensuring the team executes effective sales strategies. Assist in recruiting, interviewing, and onboarding new employees to build a high-performing, customer-focused team. Oversee daily gym operations and act as the primary leader when the General Manager is unavailable. Manage facility cleanliness and maintenance standards by ensuring regular inspections, addressing issues, and submitting facility work orders as needed. Monitor financial processes including cash handling, daily money reconciliation, and proper tracking of deposits. Utilize CRM systems to maintain strong member engagement and retention while tracking key business performance metrics. Ensure compliance with company policies, sales procedures, and operational guidelines while maintaining accurate records and documentation. Support gym marketing efforts, promotions, and community engagement initiatives to drive member participation and retention.

What We're Looking For: Must be at least 18 years of age. Proficient in reading, speaking, and writing in English. Fluency in multiple languages is favored. Must be available to work Sunday through Thursday, with flexibility for business needs. Minimum of 6 months experience in a management or leadership role within a fitness, hospitality, sales, or customer service setting. Proven ability to lead, coach, and develop a team to drive sales, service, and operational success. Experience in customer service, operations, or sales management, with a strong focus on delivering exceptional member experiences. Strong problem-solving and conflict-resolution skills to handle escalated member and team concerns effectively. Ability to manage labor, inventory, and operational costs to support business growth and profitability. Ability to execute company initiatives and uphold compliance standards in sales, operations, and personal training services.

Physical Demands: This is an active role requiring frequent bending, stooping, and lifting up to 50 pounds. You Fit Gyms provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.