Field Systems Engineer Pipeline
ziplineMillbrae, CA
Field Systems Engineer Pipeline
ziplineMillbrae, CA
today
Industries
Engineering ServicesSearch, Detection, Navigation, Guidance, Aeronautical, and Nautical System and Instrument ManufacturingAircraft ManufacturingAbout the role
Overview:
In this role you own the health and performance of Platform 2 subsystems, driving field issues from containment to root cause. You will combine telemetry, testing, and hands-on analysis to deliver lasting product improvements and operability gains. You lead field escalations, develop safe containment plans, and work with design teams to implement durable fixes. You will build diagnostic tools and leverage fleet data to drive reliability across a global autonomous logistics system. This role offers impactful work at scale with cross-functional collaboration. Responsibilities own health and performance of assigned Platform 2 subsystems investigate complex field issues using telemetry, logs, testing, and hands-on methods lead containment and root-cause investigations with cross-functional partners drive closure through corrective actions and fleet-wide implementation develop software, dashboards, and diagnostic tools to detect degraded behavior analyze fleet data to identify reliability trends and prioritize engineering work coordinate with design, test, reliability, manufacturing, quality, and operations translate field experience into engineering requirements and future designs develop and validate troubleshooting, maintenance, and return-to-service procedures improve communication of known issues and fleet risks to field teams spend hands-on time with hardware, operators, and technicians
Key requirements:
3–8 years in field/systems engineering, reliability, failure analysis, test engineering, product engineering, or hardware/software validation degree in electrical, mechanical, aerospace, robotics, computer engineering, or computer science, or equivalent practical experience deep expertise in at least one discipline with ability to reason across hardware, software, and operations experience resolving complex or intermittent problems in real-world systems strong data fluency with Python, SQL, MATLAB, or similar for logs/telemetry analysis hands-on experience testing, debugging, or repairing physical systems experience leading structured root-cause and corrective-action efforts (e.g., FTA, 5-Whys, FMEA) ability to switch between detailed technical work and system-level decision-making strong written and verbal communication to explain risk and recommendations track record of ownership across organizational boundaries and delivering improvements clear communication ownership and accountability cross-functional collaboration data analysis of telemetry/logs hardware-in-the-loop testing fault-tree analysis, 5-Whys, FMEA
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JOB OVERVIEW
Experience level
Senior
Location
Millbrae, CA
Occupation
Computer Systems Engineers/Architects
Industry
Engineering Services
Posted
today
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