Secretary II Job at SUNY Upstate Medical University in Syracuse

Job Summary: The Secretary II provides clerical support in an outpatient care setting, managing patient registration, check-in and check-out. Responsibilities include greeting patients; verifying demographics; generating encounters; notifying staff of arrivals; scheduling appointments; placing test orders; and coordinating referrals, authorizations, and required documentation. The role involves obtaining records and reports, managing electronic billing and charge entry, supporting coding needs, initiating insurance requirements (e.g., ABNs or waivers), and tracking missing diagnoses or charges. Uses Epic and standard office software and equipment, assists with mail distribution, and performs other duties as assigned.