Contact Center Manager
bonfe plumbingSouth St Paul, MN
Contact Center Manager
bonfe plumbingSouth St Paul, MN
4 days ago
Occupations
General and Operations ManagersCustomer Service RepresentativesFirst-Line Supervisors of Non-Retail Sales WorkersIndustries
Telemarketing Bureaus and Other Contact CentersTelephone Answering ServicesAll Other Business Support ServicesAbout the role
Bonfe is seeking a hands-on CSR Manager to lead the Contact Center in Minnesota. You will develop a high-performing team, drive inbound/outbound bookings, and recover missed opportunities to keep the service board full. You will coach staff, review calls, and align with Marketing, Dispatch, and Service leaders to maximize every lead.
The role emphasizes coaching, measurable results, and a culture of care. You'll also participate in ongoing training and career development while guiding daily
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JOB OVERVIEW
Experience level
Mid
Location
South St Paul, MN
Occupation
General and Operations Managers
Industry
Telemarketing Bureaus and Other Contact Centers
Posted
4 days ago
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