Remote Contact Center Supervisor Patient Access
university of miamiNew York, NY
Remote Contact Center Supervisor Patient Access
university of miamiNew York, NY
6 days ago
Occupations
Medical and Health Services ManagersPatient RepresentativesFirst-Line Supervisors of Passenger AttendantsIndustries
All Other Miscellaneous Ambulatory Health Care ServicesAll Other Outpatient Care CentersOffices of Physicians (except Mental Health Specialists)About the role
The University of Miami/UHealth Connect is seeking a Full Time Supervisor, Contact Center to work remotely. This role oversees a team handling patient access and registration, promoting empathy, service excellence and patient-centered care across UHealth.
You will coach staff, monitor performance metrics, coordinate with QA and other teams, ensure compliance and timely scheduling, and lead training initiatives. The department emphasizes collaboration and exceptional customer service.
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JOB OVERVIEW
Experience level
Senior
Location
New York, NY
Occupation
Medical and Health Services Managers
Industry
All Other Miscellaneous Ambulatory Health Care Services
Posted
6 days ago
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