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Front Desk Clerk

pure events lpEntriken, PA

yesterday

Occupations

Hotel, Motel, and Resort Desk ClerksReceptionists and Information ClerksCounter and Rental Clerks

Industries

Hotels and MotelsCasino HotelsAll Other Traveler Accommodation
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About the role

Front Desk ClerkLake Raystown Resort - Entriken, PA 16638
Overview: Job Shift Any Education Level Not Specified
Description:
  • Use Agilysys Reservations Software to facilitate all aspects of our Front Desk and Guest Services Departments.
  • Proficiently handle check-in and check-out of all Resort guests
  • Have extensive knowledge of Lake Raystown Resort and Raystown Lake to effectively answer guest questions
  • Effectively manage the high volume of telephone calls and foot traffic at the Resort Center, a fast paced atmosphere
  • Handle all guest comments, concerns complaints and problems
  • Balance sales and payment statements and report complete and accurate information to the night auditor
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Ensure uniform and personal appearance are clean and professional. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Perform other reasonable job duties as requested by Supervisors.
Qualifications:
  • Must be 16 years of age or older
  • All staff under 18 must have a worker's permit provided by your local school district
  • Previous customer service experience preferred
  • Hands-on experience in cashier duties preferred
  • Patience and customer-oriented approach a must
  • Excellent people skills with a friendly attitude
  • Ability to work quickly and as a team in a fast-paced environment
  • Reliable transportation required
  • Ability to stand, sit or walk for an extended period of time or for an entire work shift
  • Must be upbeat, outgoing and positive

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JOB OVERVIEW

Experience level

Entry

Location

Entriken, PA

Occupation

Hotel, Motel, and Resort Desk Clerks

Industry

Hotels and Motels

Posted

yesterday

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