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About the role

Enrollment Specialist | Brooklyn, NY $50,000$60,000 This position sits at the intersection of patient support and operational problem-solving you'll be helping people navigate Medicaid re-enrollment and annual reassessments while also working to fix the backend processes that cause those disruptions in the first place. Full training is provided, so prior healthcare experience is a plus but not a must. If you're organized, communicative, and the kind of person who notices inefficiencies and wants to do something about them, this role is built for you.
Key Responsibilities:
  • Patient Support
  • Guide patients through the Medicaid re-enrollment process and annual reassessments
  • Serve as the primary point of contact, providing clear direction and support throughout
  • Process & Operations
  • Identify root causes of re-enrollment challenges and coverage disruptions
  • Help develop and streamline re-enrollment workflows and internal processes
  • Collaborate with internal teams to ensure timely resolution of enrollment issues
  • Tracking & Documentation
  • Track trends and prepare reports on common enrollment obstacles and outcomes
  • Maintain accurate and up-to-date records and documentation
Qualifications:
  • Strong customer service and communication skills
  • Detail-oriented with excellent organizational abilities
  • Comfortable balancing patient-facing responsibilities with administrative work
  • Strong problem-solving and analytical skills
  • Experience in healthcare, Medicaid, insurance, enrollment, or patient services is a plus
  • Interested? Send your resume to: Yosef@bhirednyc.com

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JOB OVERVIEW

Salary

$50,000 - $60,000 per year

Experience level

Senior

Location

Brooklyn, NY

Occupation

Patient Representatives

Industry

All Other Miscellaneous Ambulatory Health Care Services

Posted

yesterday

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