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IT Technician I - TechZone

villanova universityVillanova, PA

yesterday

Occupations

Computer User Support SpecialistsComputer Occupations, All OtherNetwork and Computer Systems Administrators

Industries

Colleges, Universities, and Professional SchoolsJunior CollegesElectronic and Precision Equipment Repair and Maintenance

$11.25

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About the role

IT Technician I - TechZonePosition Information
Position Title: IT Technician I - TechZonePosting Type: Student
Hours/week: 20 Eligibility: Work study preferred but open to all students Semester: 2025-2026 Academic Year Location
Department: 715-UTS - Technology Support Services
Contact Name: Seth Carey
Contact Phone/Extension: 610-519-7207
Position Summary
Job Description Summary: *Provide first-level help desk support to help maintain all UTS-supported systems. Consult with students, faculty, and staff regarding issues with Villanova technology and systems. Assist with computer problems and provide diagnosis and resolutions. Log calls utilizing the Team Dynamix (TDX) ticket system.
Requirements: Some technical knowledge to support the IT infrastructure. Excellent written and oral communication skills. Excellent customer service skills.
Additional Information: Summer, Fall, and Spring position. UTS will provide ALL training. Must have a current driver’s license to obtain golf cart certification. Due to the time required and nature of learning TechZone systems and procedures, underclassmen candidates are preferred.
Physical Demands Summary: Must be able to occasionally lift 50lbs Wage Rate: $11.25 Closing Date (11:59pm ET): 01/27/2027 Open Until Filled: No

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JOB OVERVIEW

Salary

$11.25

Experience level

Junior

Location

Villanova, PA

Occupation

Computer User Support Specialists

Industry

Colleges, Universities, and Professional Schools

Posted

yesterday

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