Customer Experience Lead & Team Coach
rheem manufacturingFort Smith, AR
Customer Experience Lead & Team Coach
rheem manufacturingFort Smith, AR
3 days ago
Occupations
First-Line Supervisors of Production and Operating WorkersFirst-Line Supervisors of Mechanics, Installers, and RepairersFirst-Line Supervisors of Non-Retail Sales WorkersIndustries
Telemarketing Bureaus and Other Contact CentersMotor Vehicle Seating and Interior Trim ManufacturingSoft Drink ManufacturingAbout the role
Rheem Manufacturing Company is seeking a Supervisor of Customer Experience to lead the division's CX professionals and ensure top-tier service for internal and external customers. The role oversees Rheem North America with on-site locations in Fort Smith, AR (preferred) and other sites, and demands strong leadership, process improvement, and strategic CX delivery. You will manage onboarding, coaching, data analysis, and goal setting to elevate customer satisfaction and efficiency across the call
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JOB OVERVIEW
Experience level
Manager
Location
Fort Smith, AR
Occupation
First-Line Supervisors of Production and Operating Workers
Industry
Telemarketing Bureaus and Other Contact Centers
Posted
3 days ago
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