Patient Services Specialist-Atrium Health Harrisburg Family Medicine
advocate healthHarrisburg, NC
Patient Services Specialist-Atrium Health Harrisburg Family Medicine
advocate healthHarrisburg, NC
today
Occupations
Patient RepresentativesMedical Secretaries and Administrative AssistantsHealth Information Technologists and Medical RegistrarsIndustries
General Medical and Surgical HospitalsOffices of PhysiciansAll Other Outpatient Care CentersAbout the role
Essential Functions:
- Exemplify caring and compassionate customer service to create an excellent patient experience
- Provide exemplary interpersonal skills and ability to interact with patients and families in a wide variety of sensitive situations
- Demonstrates critical thinking skills and decisive judgment in an often-hectic environment and possess the ability to work cohesively on a team and independently with minimal supervision
- Manages patient registration, insurance verification, scheduling, collection and cash receipting, arrival and/or departure desk activities according to standards and guidelines ensuring accuracy and an outstanding patient experience
- Encourages patient utilization of front-end technology during the registration process
- Enters and maintains confidential and accurate patient information including patient insurance, billing, and payment information throughout patient encounter Assists billing functions accurately and/or directs to appropriate billing office
- Demonstrates proficiency of emergency codes and appropriate responses as well as applicable federal and state healthcare regulations
- Monitors inventory and stock medications, narcotics, and emergency medications/equipment
Physical Requirements:
Must be able to sit for long periods of time and work in a fast-paced office environment. Should be able to bend and lift up to 10 lbs.
Education, Experience and Certifications:
High School Diploma or GED require. Computer experience required. Customer relations experience required. Experience with Medical Records Software preferred, Front desk practice experience preferred.
Matching similar jobs
JOB OVERVIEW
Experience level
Mid
Location
Harrisburg, NC
Occupation
Patient Representatives
Industry
General Medical and Surgical Hospitals
Posted
today
Tired of running searches?
Rank the roles you'd take once, and matches like these arrive on their own.
CREATE PROFILE (opens in a new tab)