Skip to main content

About the role

Senior Front Office Assistant The Senior Front Office Assistant performs routine computerized scheduling and administrative functions in an ambulatory/physician office operating under the direction of the Department Manager, Medical Office Manager, Academic Program Manager, Academic Practice Nurse Manager and/or the Practice Site Supervisor. Department location: 5151 Winter Garden Vineland Road, Suite 207, Windermere, FL 34786 Site hours: Monday-Thursday, 7:00 a.m.-5:00 p.m.; Friday, 7:00 a.m.-12:00 p.m.; staggered shifts may apply. Department description: Fast-paced, high-volume OB/GYN practice where teamwork, initiative, and exceptional patient service is a must. The office supports two providers and manages approximately 85–115 patients Monday through Thursday and 60–75 patients on Fridays, in addition to handling 100–180 calls on busy days directly within the practice.
Responsibilities: Essential Functions Adheres and assures compliance with Orlando Health and department specific policy, procedures, value statements and Commitment to Excellence standards. Able to handle multiple simultaneous tasks, answer telephone, take messages, file lab reports, medical records and other information according to practice policies and procedures. Performs word processing and spreadsheet data. Performs charge entry and cash handling. Acts as a liaison between the physician, patient and insurance companies to include obtaining referrals and/or authorizations. Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. Maintains compliance with all Orlando Health policies and procedures. Other Related Functions Participates in Quality Assurance and Quality Indicator activities as assigned. Demonstrates awareness of legal issues, patient rights and compliance with standards of regulatory and accrediting agencies. Practices the efficient use of supplies. Maintains a clean, safe and organized office. Act as a Liaison to assist office billing service as requested.
Qualifications: We are looking for someone who thrives in a busy environment, takes initiative, works collaboratively, and is comfortable stepping into a leadership role if ever needed. The ideal candidate remains organized, adaptable, and professional while navigating high-pressure situations and competing priorities. Education/Training High School graduate or equivalent. Typing speed of approximately 30 wpm or ability to successfully demonstrate competent use of practice management computer system. Knowledge of ICD & CPT. Experience Two (2) years' experience in a medical office environment.

Matching similar jobs

JOB OVERVIEW

Experience level

Senior

Location

Windermere, FL

Occupation

Medical Secretaries and Administrative Assistants

Industry

Offices of Physicians

Posted

today

Tired of running searches?

Rank the roles you'd take once, and matches like these arrive on their own.

CREATE PROFILE (opens in a new tab)