Customer Service Representative
bc industriesLyndhurst, NJ
2 days ago
Occupations
Customer Service RepresentativesSales Representatives, Wholesale and Manufacturing, Except Technical and Scientific ProductsSales Representatives of Services, Except Advertising, Insurance, Financial Services, and TravelIndustries
Packaging and Labeling ServicesIndustrial Supplies Merchant WholesalersAll Other Support ServicesAbout the role
Company Description:
B&C Industries is a packaging distribution company with over 25 years of experience in the industry. We offer a diverse line of products and have the largest inventory stock in the tri-state area. Our trained packaging specialists provide exceptional service to our customers.
Key Responsibilities:
Respond to customer inquiries via phone or email in a timely and professional manner. Troubleshoot and resolve customer complaints and issues. Document customer interactions, track issues, and ensure follow-up where necessary. Collaborate with other teams to ensure customer satisfaction and issue resolution. Process orders, returns, and exchanges as needed.
Qualifications:
Excellent communication skills, with competent writing skills Strong organizational skills Outstanding written and oral communication skills. Proactive mindset and the ability to identify gaps and take initiative.
Why Join Us:
Opportunity to be part of a dynamic and growing company in the packaging supply industry. Collaborative and supportive work environment that values innovation and initiative. Competitive compensation package and opportunities for professional development and growth.
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JOB OVERVIEW
Experience level
Junior
Location
Lyndhurst, NJ
Occupation
Customer Service Representatives
Industry
Packaging and Labeling Services
Posted
2 days ago
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