Talent Acquisition Operations Specialist

Location: New York, NY(4 days onsite)

Duration: 6 months+Job Description:

Experience: 3+ years in talent acquisition, guest relations, or similar role within Human Resources or Hospitality. Ability to make autonomous, well-informed decisions based on established processes and protocols Strong situational awareness and intuitive problem-solving skills Ability to navigate ambiguous situations with confidence Strong organizational and time-management abilities. Excellent communication skills—both written and verbal. Proficiency in scheduling tools and Microsoft Office Suite; ATS experience preferred. Detail-oriented, proactive, and thrives in a fast-paced environment.

Hybrid: This position currently has a hybrid schedule, which requires contributing from the office a minimum of four days per week.

Responsibilities: Deliver Exceptional Candidate Experiences:

• Serve as the primary strategic partner for hiring teams; you’ll have ownership over the end-to-end candidate interview journey and be the primary point of contact for candidates
• You’ll independently shape communication approaches, set clear expectations, and ensure every interaction reflects Client’s commitment to transparency, professionalism, and brand alignment.
• Interview Logistics:
• Architect interview processes across time zones and platforms, determining the ideal structure, sequencing, and format (panel, 1:1, virtual, onsite).Provide informed recommendations to guide hiring teams and secure alignment on the optimal plan before execution.
• Secure and prepare onsite spaces that ensure a welcome environment.
• Manage Travel & Onsite Details:
• Oversee and direct the full candidate travel and onsite experience, designing itineraries that anticipate potential challenges and proactively solving issues before they arise.
• Manage all onsite elements from technology readiness to hospitality, to deliver a polished, stress free experience end to end.
• Partner Across Teams:
• Serve as a trusted advisor to recruiters, hiring managers, and interviewers, offering perspective on best practices, accessibility considerations, and candidate engagement strategies.
• Lead alignment across stakeholders and intervene to resolve conflicts with a solutions first mindset.
• Champion Process Excellence:
• Uphold confidentiality and compliance standards.
• Communicate and maintain clear process guidelines and escalation paths that enable candidate care issues to be resolved confidently and consistently.