Lead High-Performance Remote & Onsite Customer Care Team
059 northern in public servMerrillville, IN
Lead High-Performance Remote & Onsite Customer Care Team
059 northern in public servMerrillville, IN
yesterday
Occupations
First-Line Supervisors of Office and Administrative Support WorkersFirst-Line Supervisors of Personal Service WorkersCustomer Service RepresentativesIndustries
Telemarketing Bureaus and Other Contact CentersTelephone Answering ServicesAll Other Business Support ServicesAbout the role
NiSource is seeking a Customer Care Team Leader to guide a frontline team in achieving strategic objectives and delivering outstanding service. The role focuses on coaching, performance management, and ensuring processes align with policy and union guidelines. Ideal candidates will have 2–3 years in customer service, solid leadership abilities, and familiarity with call center tools and gas/electric regulations.
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JOB OVERVIEW
Experience level
Mid
Location
Merrillville, IN
Occupation
First-Line Supervisors of Office and Administrative Support Workers
Industry
Telemarketing Bureaus and Other Contact Centers
Posted
yesterday
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