Remote Customer Service Supervisor: Lead & Elevate Support

progressive leasingEl Paso, TX

7 days ago

Occupations

First-Line Supervisors of Office and Administrative Support Workers First-Line Supervisors of Personal Service Workers First-Line Supervisors of Non-Retail Sales Workers

Industries

Telemarketing Bureaus and Other Contact Centers Passenger Car Rental Passenger Car Leasing

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About the role

Progressive Leasing is seeking a Supervisor - Customer Service to lead a remote team within 60 miles of El Paso, TX. You will train staff, monitor performance, and drive exceptional service through coaching and feedback, while handling inbound and outbound calls. Your day-to-day includes documenting accounts, resolving escalations, and maintaining service levels with AI-enabled tools and MS Office proficiency. Nights, weekends, and holidays availability is required.

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JOB OVERVIEW

Experience level

Mid

Location

El Paso, TX

Occupation

First-Line Supervisors of Office and Administrative Support Workers

Industry

Telemarketing Bureaus and Other Contact Centers

Posted

7 days ago

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