Front Office Patient Advocate

Location: Northbrook, IL

Job Type: Full-Time

Schedule: Monday - Friday, flexible hours between7:30 a.m. -7:30 p.m. Express Employment Professionals is hiring a Front Patient Advocate on behalf of a client in Northbrook, IL!Are you a people person who enjoys helping others? We are looking for a friendly, organized, and compassionate individual to join a patient-focused medical office. This is a great opportunity for someone who enjoys customer service, interacting with patients, and keeping a busy office running smoothly.

Key Responsibilities: Welcome patients and provide a positive, professional experience. Manage patient check-ins, appointments, and follow-up scheduling. Answer incoming calls, respond to emails, and assist with patient inquiries. Coordinate with doctors and clinical staff to ensure smooth patient flow. Maintain accurate patient records and update electronic health records (EHR).Process payments and assist with daily administrative tasks. Ensure patients receive necessary information and instructions before leaving. Maintain an organized and efficient front-office environment.

What We're Looking For: Strong customer service and communication skills. Previous front desk, administrative, or medical office experience preferred. Excellent organizational skills and attention to detail. Ability to multitask in a fast-paced environment. Comfortable using computers and scheduling systems. A professional, positive attitude and genuine passion for helping others. Dependability, teamwork, and a commitment to patient confidentiality. Why Apply? If you're someone who enjoys building relationships, helping people, and making a difference in their day, this could be a great opportunity for you!#3299OS