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About the role

MCI is seeking a Full-Time Customer Service Representative to provide exceptional support to customers from a remote, work-at-home setting. You will handle inquiries via phone, email, or chat, and ensure a friendly, professional experience. The role emphasizes problem-solving, empathy, and accurate record-keeping, with collaboration across internal teams to deliver top-tier service and meet quality goals.

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JOB OVERVIEW

Salary

$32,000 - $44,000 per year

Experience level

Junior

Location

Frankfort, KY

Occupation

Customer Service Representatives

Industry

Telemarketing Bureaus and Other Contact Centers

Posted

today

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