About the role

Job Title: Inside Sales Representative
Company: Security 101 Location: Charlotte, NC
Job Summary: Security 101 is seeking an Inside Sales Representative responsible for generating qualified pipeline by engaging prospective customers, existing accounts, and marketing-generated leads through strategic outbound prospecting and data-driven sales campaigns. Operating primarily within HubSpot, this role executes targeted sales plays, nurtures prospective buyers, supports Account-Based Marketing (ABM) initiatives, and identifies cross-sell and upsell opportunities across Security 101's installed customer base. Working in close partnership with Marketing and the field sales organization, the Inside Sales Representative plays a critical role in converting demand into revenue opportunities and accelerating company growth.
Salary and Benefits: This is a Full-time position with an annual salary of $55,000-$60,000 non-exempt, commensurate with skills, and experience. Our benefits include medical, dental, vision, prescription coverage, life and disability insurance, 401(k) match plan, paid holidays, PTO and more.
Key Responsibilities:
  • Identify and engage new prospective customers through outbound calling, email, LinkedIn, and digital prospecting.
  • Generate qualified appointments and opportunities for outside sales.
  • Research target accounts, decision makers, and buying centers.
  • Maintain consistent prospecting activity to achieve pipeline goals.
  • Conduct proactive outreach to existing customers to uncover cross-sell, upsell, refresh, service, and managed services opportunities.
  • Partner with Marketing to execute ABM follow-up, webinar follow-up, event follow-up, digital campaigns, target account campaigns, vertical initiatives, product launches, and territory sales plays.
  • Specialize in assigned vertical markets as needed.
  • Schedule qualified discovery meetings and document customer intelligence in CRM.Collaborate with Marketing and Sales to improve campaigns and messaging.
  • HubSpot & Sales Technology Responsibilities:
  • Execute outbound prospecting campaigns using HubSpot Sequences.
  • Manage daily prospecting using HubSpot Tasks and Work Queues.
  • Qualify inbound and marketing-generated leads within established SLAs.
  • Execute follow-up strategies for ABM campaigns.
  • Manage nurture sequences for prospects not yet sales-ready.
  • Maintain CRM accuracy for contacts, companies, opportunities, lifecycle stages, and lead status.
  • Identify trigger events such as expansions, acquisitions, refresh cycles, and staffing changes.
  • Collaborate with Marketing using HubSpot reporting and dashboards.
  • Support CRM data hygiene initiatives.
  • Marketing Alignment:
  • Follow up on webinar attendees.
  • Follow up on event attendees.
  • Respond to digital campaign engagement.
  • Execute industry-specific campaigns.
  • Support new solution launches.
  • Reactivate dormant opportunities.
  • Re-engage inactive customers.
  • Run installed-base expansion campaigns.
  • Support Pro AV cross-sell initiatives.
  • Support managed services campaigns.
  • Coordinate territory growth initiatives with field sales.
Qualifications: 1–3 years of business development, inside sales, lead generation, or sales development experience. Excellent communication and organizational skills. Comfortable with high-volume outbound prospecting. Experience with CRM platforms (HubSpot preferred).Experience in electronic security, physical security, technology, SaaS, or B2B solution sales preferred.
Education: Bachelor's degree or equivalent experience. Security 101 is a DFWP and EOE organization with a team-oriented work environment. Employment is contingent upon successfully completing applicable pre-employment screening requirements.

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JOB OVERVIEW

Salary

$55,000-$60,000

Experience level

Senior

Location

Charlotte, NC

Occupation

Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel

Industry

Security Systems Services (except Locksmiths)

Posted

4 days ago

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