Global SOP Program Lead - Logistics & Service
tiktokSeattle, WA
Global SOP Program Lead - Logistics & Service
tiktokSeattle, WA
yesterday
Industries
Process, Physical Distribution, and Logistics Consulting ServicesAll Other Support Activities for TransportationGeneral Warehousing and StorageAbout the role
Tik Tok is seeking a Logistics Service Excellence professional in Seattle to own end-to-end SOP design and optimization across global logistics and aftersales. You will lead cross-functional initiatives with Product, Engineering, and Operations to improve service quality and operational efficiency.
The role emphasizes data-driven decision-making, governance of SOPs, and collaboration with BPO/vendors to translate policy into actionable workflows. A strong ownership mindset is essential.
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JOB OVERVIEW
Experience level
Manager
Location
Seattle, WA
Occupation
Logisticians
Industry
Process, Physical Distribution, and Logistics Consulting Services
Posted
yesterday
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