Customer Experience Specialist - Rentals & Reservations

Enterprise Mobility, operating the National and Alamo brands, is hiring a Customer Experience Representative in Wichita, KS. You will greet customers, explain rental terms, and ensure a smooth rental process with attention to vehicle features and policy details. You will handle reservations, provide rate quotes, upsell protection options, and offer directions or local information as needed. The role includes follow-up calls and maintaining a friendly, professional demeanor throughout shifts.