VIP Pre-Arrival Concierge
thebocaratonBoca Raton, FL
About the role
The Boca Raton is seeking a Pre-Arrival Agent for the Executive Office to ensure seamless guest arrivals at our luxury property in Boca Raton, FL. You will gather guest preferences, coordinate room setups, and confirm reservations, creating a personalized 5‑Star experience from booking to arrival.
You will work with housekeeping, front desk, and concierge to arrange upsells, transportation, spa services, and dining experiences, while communicating details via email and phone and maintaining
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JOB OVERVIEW
Experience level
Junior
Location
Boca Raton, FL
Occupation
Concierges
Industry
Hotels (except Casino Hotels) and Motels
Posted
17 days ago
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