About the role

American Airlines in Houston is seeking a Customer Service Manager to lead and develop the front‑line team, ensuring safe, high‑performing operations and exceptional guest service. The role emphasizes safety, staff coaching, and cross‑department collaboration. Qualifications include a high school degree or GED and prior airport customer service experience. The position requires flexibility for rotating shifts, weekends, and holidays in a fast‑paced environment at Houston, USA.

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JOB OVERVIEW

Experience level

Mid

Location

Houston, TX

Occupation

First-Line Supervisors of Personal Service Workers

Industry

Other Support Activities for Air Transportation

Posted

18 days ago

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