Citrix Administrator

Responsibilities: Administer and maintain Citrix Virtual Apps and Desktops (CVAD) environments. Manage Machine Catalogs, Delivery Groups, Store Front, published applications, and virtual desktops. Monitor and troubleshoot Citrix Delivery Controllers, ADC/Net Scaler, Store Front, and License Servers. Perform L2/L3 troubleshooting, root cause analysis, and performance tuning. Build and maintain Citrix Golden/Master Images. Manage FSLogix, user profiles, Citrix policies, and application access. Perform Citrix upgrades, patching, hotfixes, and maintenance. Support Incident, Problem, and Change Management processes. Maintain technical documentation, SOPs, and runbooks. Provide production and major incident support, including on-call support when required.