Strategic Client Success Manager

Key responsibilities: Manage the end-to-end client lifecycle, including implementation, ongoing engagement, upsells, and renewals Provide ongoing support and communication, leading client meetings and tracking tasks and deliverables Collaborate cross-functionally to address client challenges and leverage data to optimize client impact

Required qualifications: 6+ years of experience with strategic/enterprise clients in account management, client success, or consulting, preferably in a SaaS environment Proven experience overseeing the entire client lifecycle post-sale Exceptional organizational skills and ability to thrive in a fast-paced environment Strong analytical skills with the ability to present data strategically to clients Bachelor's degree