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Managed Services - SAP Delivery Engagement Director

pwcPittsburgh, PA

today

Occupations

Computer and Information Systems ManagersSupply Chain ManagersArchitectural and Engineering Managers

Industries

Administrative Management and General Management Consulting ServicesOther Management Consulting ServicesOther Scientific and Technical Consulting Services
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About the role

Overview: In this role, you oversee SAP managed services delivery, shaping work streams and guiding issue resolution to deliver sustained client outcomes. You will set strategic direction, drive business development, and mentor leaders while maintaining executive client relationships. You’ll integrate SAP delivery across ERP, SuccessFactors, CX, and more to improve client operations and enable digital modernization. This position blends strategic vision with hands-on delivery in a global advisory context, offering impact at scale. Compensation / Benefits medical, dental, vision 401k holiday pay vacation personal and family sick leave
Responsibilities: Set strategic direction for SAP managed services and align delivery with client objectives Manage executive-level client relationships across SAP support, enhancements, and optimization Identify growth opportunities and shape solutions to expand service scopes Oversee multiple SAP delivery workstreams including ERP, SuccessFactors, CX, Supply Chain, Ariba, and integrations Translate client requirements into service plans, roadmaps, and actionable implementations Guide SAP solution design, configuration oversight, issue resolution, and performance improvements Develop operating models for maintenance, incident response, release planning, and service transition Apply SAP, enterprise software, and process standardization knowledge to improve efficiency Promote core system modernization through S/4HANA transitions, digital tooling, and integration Build cross-network PwC relationships to scale delivery and client service Coach delivery leaders through mentorship and role-based development Adhere to professional standards, code of conduct, and independence requirements
Key requirements: Bachelor's degree At least 9 years of experience Experience leading SAP delivery across managed services Proven track record in executive client conversations and shaping engagements Strong capability in translating market opportunities into SAP growth Mentoring leaders and promoting inclusive technology adoption Executive communication Mentoring and leadership Strategic thinking SAP delivery leadership across managed services Knowledge of SAP modules (ERP, SuccessFactors, CX, Supply Chain, Ariba) S/4HANA transitions and digital tooling

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JOB OVERVIEW

Experience level

Manager

Location

Pittsburgh, PA

Occupation

Computer and Information Systems Managers

Industry

Administrative Management and General Management Consulting Services

Posted

today

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