Field Technician

Pay Range: $58,000.00 to $60,000.00 per hour on W2; The rate may be negotiable within this range based on experience, education, geographic location, and other factors. Plus benefits: medical, dental, vision, PTO, etc. Field Technician job responsibilities include: Provide comprehensive desktop and end-user technical support, including hardware and peripheral troubleshooting, software installation and maintenance, printer and driver support, and hardware imaging and deployment. Troubleshoot network connection issues Provide support for the phone system (Ring Central) and assist with the organization's upcoming migration from Mitel to Ring Central.365 Email support Escalate complex technical issues to Tier II support and collaborate with advanced support teams to research, troubleshoot, and drive resolution. Manage user login access across company and third-party platforms, including security assignments, password resets, and resolution of user access issues. Manage IT asset inventory, assist with budget planning, oversee the recycling and disposal of decommissioned hardware, and conduct regular hardware inspections to ensure operational readiness and compliance. Conduct regular site visits to provide satellite desktop support, manage hardware deployments and decommissions, and maintain accurate inventory control across remote locations. Available to travel within region every 4 to 6 weeks from Nashville, TN home base to locations across TN, KY, VA, GA, and NC, with occasional overnight stays (1 to 2 nights per month).

Qualifications: 3+ years of prior experience in a similar position (i.e. Field Technician, IT Support, Desktop Support).Ability to travel throughout Tennessee for site visits as needed and participate in rotational travel every 4 to 6 weeks to other territory locations across Tennessee, Kentucky, Virginia, Georgia, and North Carolina. Experience supporting Active Directory and DHCP (Dynamic Host Configuration Protocol).Experienced in supporting a wide range of technical needs, including hands-on hardware repairs such as laptop screen replacements and other end-user device maintenance tasks. Valid driver’s license and clean driving record. If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis by going to www.akkodis.com, or any questions, feel free to contact me at Erica. Goben@Akkodis Group.com or Erica. Goben@Akkodis.com. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.akkodis.com/en/us/candidate-privacy-policyThe Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.