Skip to main content

About the role

Your best customers aren't gone. They just forgot to come back. That's the problem we solve, and we're looking for the experienced closers who will take it to every multi-unit restaurant and bar group in America. About Loyalty Untapped Loyalty Untapped is a behavioral frequency company. We help multi-unit restaurant and bar groups turn occasional guests into weekly regulars. Our proprietary Frequency Engine™ gives each brand its own live in-room event, fully white-labeled, plus everything behind it: the guest community, the apps, lifecycle marketing, host training, and dashboards that show leadership exactly what's working. It's built to run across 10 to 1,000+ locations. It isn't a loyalty program. Points and discounts teach guests to wait for a deal. We give them a reason to show up on a Tuesday, bring their friends, stay longer and come back next week. Operators get steadier traffic on unpredictable nights, more time and spend on site, and first-party data they own. We are selling the ENVIRONMENT of their space, not a loyalty program.
The role: We're building our enterprise sales organization from the ground up, and we want the people who will build it with us. You'll own a major market and develop a list of multi-unit restaurant and bar groups. You'll open doors with owners and C-suite leaders, and take deals from the first conversation to a signed agreement. You won't inherit a book, a big support staff or a playbook someone else wrote. You'll build the book, help write the playbook, and earn on every location you bring in for as long as it runs. We are enabling you to do what you already know how to do - sell!
What you'll do:
  • Build a pipeline of multi-unit restaurant and bar groups in your market and across your region, using your relationships, the phone, LinkedIn and plenty of in-person visits
  • Get in front of CEOs, COOs, CMOs and VPs of Operations, run discovery, and present a business case they can take to their partners or board
  • Lead pilots and proposals, and negotiate terms through signature
  • Map each group's locations by market and build a territory plan that turns one signed group into the next
Sign local bars and restaurants in your market too. They close fast, build income early, and give you proof to walk into the next boardroom with. Hand each account to our onboarding team, stay close to it after launch, and bring back expansion Share what's working so it becomes the playbook for the sellers who come after you This is a 1099 independent contractor role, paid on commission only, with no base salary. Your book is your income, and it doesn't reset in January. Your commissions are paid out as long as the client stays with us. Who we're looking for A closer first. You've carried a quota and hit it, selling high-ticket or recurring-revenue solutions. Experience selling to multi-unit restaurant, bar or hospitality groups, and relationships you can call this month Equally at home at the bar and in the boardroom: conversational and personable with an single-unit owner, polished and prepared in front of a C-suite You've built a book from scratch, without a big team doing the work for you Ideally, you've worked inside a company that grew from startup into a fully functioning organization, so you know what building looks like and what good looks like You keep knocking. You know deals are won on follow-up, leg work and showing up in person. A true entrepreneur's attitude: you want to create something, not just step into itYou'll stand out if you'veSold restaurant technology or SaaS to operators at a company like Toast, Yext, New Brand Analytics, Yelp, Olo, Paytronix, SevenRooms, OpenTable or TouchTunes etc. Called on multi-unit operators for a foodservice distributor or supplier such as Sysco, Gordon Food Service or US Foods, a beverage distributor, or a beer, wine or spirits brand's on-premise team Sold franchises or worked closely with franchise operators Led a sales team after proving yourself as a closer Worked in marketing, so you know how operators decide what to spend on and how they prove it worked Respond to a challenge with "bring it on!"This isn't for you ifYou need a base salary You'd rather manage accounts someone else won You want a finished playbook and a big support team on day one You need to have any part of the activities of the role (the sales) explained to you in order to do itWhere we're hiring Priority markets: Los Angeles, San Francisco, Seattle, Phoenix, San Antonio, Houston, Dallas, New Orleans, Miami and Fort Lauderdale, Atlanta, Baltimore and Washington, D.C., Philadelphia, New York City, Boston, Chicago and DenverAlso hiring in: Charleston, Austin, Portland, Buffalo, Detroit, St. Louis, Minneapolis, Nashville and San Diego Enterprise-level sales will be likely fully remote.
How to apply: Apply with your resume and a short note: the biggest hospitality deal you've closed, who the buyer was, and how long it took. Finalists run a mock discovery call with a restaurant group's COO.

Matching similar jobs

JOB OVERVIEW

Experience level

Senior

Location

Columbia, SC

Occupation

Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel

Industry

Full-Service Restaurants

Posted

today

Tired of running searches?

Rank the roles you'd take once, and matches like these arrive on their own.

CREATE PROFILE (opens in a new tab)