About the role

Responsibilities Include: Primarily are in the field approximately 50-60% of the time. Conduct recertification surveys and investigation activities as assigned. Follow all clients’ established protocols pertaining to the assigned investigation or survey, including but not limited to: Interviewing residents, staff, and witnesses Conducting records reviews Site inspection Survey and investigation closure process. Document all survey and investigation activities in the appropriate data system(s) following all documentation timeline criteria. Participate in closures and emergency events as assigned. Attend and complete all training, both in person and remotely, as required.
Obtain Surveyor Minimum Qualifications: Test Certification within one year of employment.
Qualifications: Social Worker with a master’s degree in social work or master’s degree in a related field with one (1) year social work experience or a Bachelor’s Degree in social work plus thirty (30) graduate credits; or a Bachelor’s degree in a field related to social work with two (2) years of survey or investigation experience or; Pharmacist, currently licensed and registered in New York State to practice pharmacy, with one year (1) of survey or investigation experience or; Dietitian-Nutritionist currently registered in New York State with one (1) year survey or investigation experience or; An individual with a bachelor’s degree in dietetics with satisfactory completion of the requisite dietetic internship having taken place in a healthcare facility or; New York State licensed private investigator, currently licensed and registered or; New York State police officer with two (2) years of investigation experience or; Surveyor Minimum Qualifications Test Certification, preferred. Ability to work both independently and as a part of a team. Ability to think critically, incorporating multiple factors into larger concepts. Ability to work with and relate to others with customer relation techniques, professionalism, and respect for other cultures. Ability to effectively use active listening and interviewing skills. Superior organizational and interpersonal skills. Ability to consistently interact with individuals, family members, guardians, provider staff, and others appropriately, professionally, and respectfully. The ability to function as a part of a diverse work team. Exceptional strength in strategic thinking, analysis, problem-solving, organizational leadership, and collaboration. Demonstrated ability to establish and execute defined goals and objectives to ensure compliance with performance measures. Strong verbal and written communication skills. Compassionate and people oriented. Proficient with MS Office: Word, Excel, Outlook, Power Point. Must have a reliable internet connection. Must have a valid driver’s license and reliable transportation to travel to on-site facility and regional office locations.

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JOB OVERVIEW

Experience level

Senior

Location

Rochester, NY

Occupation

Surveyors

Industry

Services for the Elderly and Persons with Disabilities

Posted

2 days ago

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