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About the role

Overview
Position Summary: Begin a rewarding career in healthcare with a great organization where your growth and contribution matter. As the welcoming face of our clinic, you will help create a positive experience for every patient while building valuable skills in healthcare. Under the direction of the Supervisor, the Customer Service Representative serves as a key liaison between patients and healthcare staff by scheduling appointments, maintaining medical records, and providing timely, professional assistance.
Qualifications: Education
Required: High School Diploma or GED.
Preferred: Completion of a Medical Terminology course.
Required Skills: Demonstrated effective verbal and written communication skills. Ability to handle stressful situations professionally, courteously, and effectively. Basic understanding of medical terminology. Strong customer service and interpersonal skills.
Required Experience:
  • One to two (1-2) years of customer service experience. Preferred Experience
  • Two (2) years of customer service experience in a healthcare-related environment. Patient Population
  • Responsible for serving patients across all age groups.

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JOB OVERVIEW

Experience level

Mid

Location

St Augustine, FL

Occupation

Customer Service Representatives

Industry

All Other Outpatient Care Centers

Posted

today

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