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About the role

Medical Assistant (Remote)
Schedule: Monday-Friday | 8:00 AM-10:00 PM ET
Location: Remote
Position Overview: PharmD Live is seeking a detail-oriented, patient-focused Medical Assistant to support our telehealth care management program. This role combines patient outreach, appointment scheduling, care coordination, and core Medical Assistant support in a remote, high-volume environment.
Key Responsibilities:
  • Conduct outbound and inbound patient calls and schedule appointments
  • Support Annual Wellness Visits and care management outreach
  • Perform medication reconciliation and update patient information
  • Document patient interactions accurately in the EHR
  • Prepare charts and support care coordination and follow-up
  • Maintain HIPAA compliance and elevate clinical concerns appropriately
  • Meet established outreach, scheduling, and documentation targets
Qualifications:
  • Medical Assistant certification or equivalent healthcare experience required
  • Prior healthcare, patient outreach, scheduling, or care coordination experience
  • Strong communication, organization, and documentation skills
  • Comfortable with high-volume calling and performance metrics
  • EHR experience preferred
  • Medicare patient experience preferred
  • Reliable and self-motivated in a remote environment
This role is ideal for someone who is comfortable balancing patient engagement with accurate clinical support and documentation.

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JOB OVERVIEW

Experience level

Mid

Location

Birmingham, AL

Occupation

Medical Assistants

Industry

Offices of Physicians

Posted

yesterday

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